The Generalist Diary

Version 1.0, New Versions Coming

Resume

Adminstrative Assistant III

Arapahoe Community College | Littleton, CO

March 2025 - current

  • Delivered tasks ahead of deadlines with a 99% accuracy rate, leveraging Excel, Power Query, Power Automate, and SharePoint.
  • Spearheaded in collaborative engagement between Departments' Chairs and faculties, students, and administrative units to streamline operations, resolve student issues, and ensure smooth coordination across Biological, Engineering & Physical Sciences programs.
  • Designed and implemented process improvements for class scheduling, recruitment outreach, and internal documentation, contributing to increased operational efficiency.
  • Produced detailed reports and maintained program data for accreditation, faculty reviews, and budget planning; collaborated across departments to ensure compliance with institutional standards. Proficient in utilizing Oracle ERP based system such as Banner, Navigate, SmartEvals to ensuring accurate and timely support for over 40 faculty and instructors.

Insurance Office Manager

American Family Insurance | Denver, CO

Jan 2015 – Dec 2023

  • Processed client data with 99% accuracy using Apex and Guidewire, resolving 95% of time-sensitive requests promptly.
  • Increased policy conversions by 15% by delivering customized insurance solutions and streamlined claims processes by 95% of incidents.
  • Improved workflow efficiency by 30% through enhanced task tracking and compliance protocols.

Startup Founder

Linguistic Services Agency | Remote

July 2019 – Current

  • Delivered over 10,000 hours of interpretation services for Supreme and State courts, law enforcement, and hospitals while maintaining HIPAA compliance.
  • Facilitated accurate communication during high-pressure situations with cultural sensitivity.
  • Supported numerous govermental agencies' cases such as Social Security Servers, Human Services Offices, ensuring transparency and understanding in sensitive legal scenarios.

Beverage Store Founder

Arvada, CO

July 2018 – March 2019

  • Established and managed a liquor store from scratch, overseeing inventory for over 300 SKUs and creating promotions to boost sale to $40k per month.
  • Monitored cash flow, managed payroll, and tracked employee hours to ensure financial accuracy.

Key Soft Skills

  • Problem Solving
  • Negotiation & Conflict Mediation
  • Small (3-5 attendees) and Large (150 attendees) events Coordination
  • Tax preparation for individuals and businesses
  • Bookkeeping - Profit and Loss Statement Management

Tech Stack

Tableau

Tableau

Node.js

Node.js

Python

Python

Kafka

Kafka

Excel

Excel

Spark and Scala

Spark-Scala

Docker

Docker

Portfolio

A showcase of recent projects that reflect my journey, skills, and growth.

Welcome to My Daily Writing Desk

Lately, I’ve been so ambitious that I’ve come up with more project ideas than I’ve had time to actually finish. The good news? I’ve realized I’m just one key step away from turning more of them into successes: defining a clear end goal for each project. So far, I’ve wrapped up at least four, and that’s a start I’m proud of. Maybe this personal website has something to do with it—it’s sparked a kind of weekly sprint habit, where I build, test, and reflect. As I write and create, whether through data, design, or imagination, I’m trying to understand the world a little better. This space is both my open notebook and my wall of fame.

My Daily Blog